Returns & Exchanges

Pini Parma offers a straightforward return policy allowing you to return or exchange your items within 14 days of delivery, provided they are in original, unworn condition with all tags attached. We strive to ensure your complete satisfaction with our Italian craftsmanship and tailored fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items back in their original packaging, ensuring all protective covers and labels are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your parcel and drop it off at the nearest authorized carrier location.

• 4.
  Processing and Refund

  Once our workshop inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.