Frequently Asked Questions
Everything you need to know about our Italian craftsmanship and services.
Where are Pini Parma products manufactured?
All our collections are 100% Made in Italy. We partner with traditional artisans across various Italian regions to ensure the highest standards of craftsmanship and authentic sartorial heritage.
What are your international shipping options?
We offer worldwide shipping via express couriers. Delivery typically takes 2-5 business days depending on the destination. Free shipping is available for orders above a specific threshold mentioned at checkout.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that made-to-order or altered items are non-returnable.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As our cuts are generally 'Slim Fit' or 'Sartorial,' we recommend comparing the measurements to a similar garment you already own.
Can I request alterations for my online order?
Currently, we do not offer alteration services for online orders before shipping. However, you can visit our physical boutiques for professional tailoring services on any Pini Parma garment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secured through encrypted payment gateways.